Privacy Policy

Last Updated: 26 August 2025

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at support@gistr.so

This privacy notice describes how we might use your information if you:

  • Visit our website at https://gistr.so/
  • Download and use our web extension - Gistr: Highlight, Take notes & Ask AI on YouTube
  • Engage with us in other related ways - including any sales, marketing, or events

In this privacy notice, if we refer to:

  • "Website," we are referring to any website of ours that references or links to this policy
  • "Extension" we are referring to any application of ours that references or links to this policy, including any listed above
  • "Services," we are referring to our Website, Extension, and other related services, including any sales, marketing, or events

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include names, email addresses, usernames, profile picture. This data is used to personalize your experience and is not shared with third parties.

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect information necessary to process payments if you choose to make a purchase in the future (such as payment instrument details and related security information). At present, we do not process payments directly and do not store any payment data ourselves.

When we introduce paid features, payments will be processed securely by a trusted third-party payment provider. We will update this Privacy Policy at that time and include a link to the provider’s own privacy policy for your reference.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share your information in limited situations: with your consent, to comply with laws, to provide services, to protect our rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Business Transfers

    If we merge, sell, or transfer assets, your information may be included as part of the transaction.

  • Vendors, Consultants, and Third-Party Service Providers

    We may share your data with third-party vendors who provide services on our behalf, such as:

    • Payment processing
    • Email delivery
    • Customer support

    • Marketing and analytics

      Important:

    • These vendors are contractually obligated to protect your data and can only use it as instructed by us.

    • We do not sell, rent, or trade your personal information for promotional purposes.
    • Selected vendors may use tracking technologies to help us understand how you interact with our Services.
  • Public Sharing on Gistr
    • If you access or duplicate a public collection, other users may see your username and profile picture.
    • Any threads or collections you create publicly may be visible to others.
    • You can choose to share your activity on third-party platforms such as Facebook, X, Reddit, or LinkedIn.
    • Please note that public content, including your username and profile picture, may be indexed by search engines and could appear in search results (e.g., on Google or Bing).

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user's account. The termination request for account can be done by emailing us at support@gistr.so

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@gistr.so

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and California (USA), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

Delete Your Data: You have the right to request the permanent deletion of your information from our system at any time. We will respond to your request within one month. There is no fee for exercising your rights, but we may charge a reasonable fee or decline to respond to manifestly unfounded or excessive requests.

Cookies and Similar Technologies:

Our website may use cookies or similar technologies to ensure basic functionality and enable services provided by third parties (for example, embedded content, session management, or security features). We do not use cookies for advertising or to create user profiles. You can control or delete cookies through your browser settings at any time.

Contact Us: If you have any questions or need help, feel free to email us at support@gistr.so .

GDPR Data Protection Rights (for EEA/UK residents)

You have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Ask us to correct inaccurate or incomplete information.
  • Right to Erasure: Request that we erase your personal data under certain conditions.
  • Right to Restrict Processing: Ask us to limit how we process your data under certain conditions.
  • Right to Object to Processing: Object to our processing of your data under certain conditions.
  • Right to Data Portability: Request that we transfer your data to another organization, or directly to you, under certain conditions.

CCPA Privacy Rights (for California residents)

You have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: Request that we delete any personal information we have collected.

  • Right to Opt-Out: Request that we do not sell your personal information.

    (Note: We do not sell personal information.)

9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, or if you need to contact us about your data privacy rights, you can reach us at:

Email: support@gistr.so Website: https://gistr.so/

For all privacy-related inquiries, including:

  • Accessing your personal information
  • Updating your preferences
  • Requesting data deletion
  • Privacy concerns
  • General privacy questions

We aim to respond to all privacy-related inquiries within 5-7 business days.

For general support inquiries, subscription management, or technical assistance, you can also contact us through your account settings or our support portal at https://gistr.so/

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact: support@gistr.so